We’re Here to Support You
Customer Service
Our Customer Service Team is dedicated to delivering empathy, promptness, and an authentic connection in every interaction. Our team members are trained to actively listen, respond swiftly, and tailor solutions with genuine care. We not only solve problems, we ensure our customers feel truly seen, appreciated, and understood. From resolving concerns to simply offering a supportive ear, we treat every moment as a chance to build trust and inspire joy.
Hours
8am - 5:30pm EST
Monday through Friday
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To reach TikTok Customer Service, open the TikTok app, go to Orders, and tap the headphone icon in the upper‑right corner. A representative will respond to your inquiry within 24 hours.
For Amazon and Walmart customer service, please connect with us via our Contact form
888-332-7131 or 718-272-2100
(option 2 then option 4)
Comprehensive Coverage
We serve major chains and independent customers with tailored solutions
Dedicated Support Lines
Staffed with experts trained to meet the unique needs of each customer segment
Case Management Excellence
Utilizes Microsoft Dynamics 365 for real-time case tracking and actionable reporting
Rapid Response Commitment
Guaranteed response time within 24 hours (business days) to keep business flowing smoothly